When installing our desktop application, you may see a Windows SmartScreen message stating "Windows protected your PC" or "Unknown publisher". This is normal for newly released software and does not indicate any security issue with our application.
Our software is digitally signed with an Extended Validation (EV) Code Signing Certificate issued by DigiCert, one of the world's most trusted certificate authorities. This certificate verifies that:
Microsoft SmartScreen uses a reputation-based system to assess software trustworthiness. New applications—even those with valid security certificates—need to build reputation over time as more users download and install them.
Think of it like a new business in town: even with all the proper licenses and credentials, it takes time to build a track record with customers.
As our user base grows, this warning will automatically disappear for future downloads.
If you'd like to confirm the authenticity of your download before installing:
If the digital signature is valid and shows our company name, your download is authentic and safe to install.
If you have any concerns or questions about installing our software, our support team is here to help.
This notice applies to initial releases of our desktop application. The SmartScreen warning will no longer appear once our software has established sufficient reputation with Microsoft's security systems.